Official SMART WEBSITE is http://smart.com.ph/

Philippines' Largest Telco SMART Suffers Broadband Loading Outage

Thursday, December 24, 2009

December 23, 2009 Via AHN Staff

Makati, Metro Manila, Philippines (AHN) - If Blackberry users in North America could not surf the Internet or send emails on their smartphones, subscribers to the broadband service of the Philippines' largest telecommunication company went through a similar experience on Wednesday.

Subscribers to Smart Telecommunications' Smart Bro service could not load their prepaid broadband service for several hours because of congestion in the company's system. Instead of receiving confirmation of their loads via short messaging service, what Smart prepaid customers got was a text message that their transaction could not be processed.

Smart's customer assistance agents initially told callers there was nothing wrong with the system. However, when AHN checked at the Smart main office in Makati, a supervisor admitted the company is having problems with its broadband loading system and they could not provide a timetable for the return to normal operation of the loading service.

Read more: http://www.allheadlinenews.com/articles/7017344900?Philippines%27%20Largest%20Telco%20Suffers%20Broadband%20Loading%20Outage#ixzz0aemept4o

1 comment

Unknown said...

the author, I read and article.. here's the link of course should go you gave. it is strange that in our time there are such situations. still evolving technology, and different areas in this region, therefore all should be smoothly. I have read here kami.com.ph such situations occur not only in this country

November 8, 2016 at 4:38 PM

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